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Letter from the President
The Value of Connection
By Debi Hardwick, Coastal TPA, Inc. |
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The HCAA mission statement is "to improve
the quality and cost effectiveness of health
care administration by promoting education,
information and the exchange of ideas." So,
how are we doing? As the 2008-09 President,
I am interested in hearing from our
membership about ways that we can further
our mission and improve the exchange of
ideas and information.
As a membership organization, we cannot
fulfill our mission without your
participation. Your volunteer involvement
with a committee is a great way to meet your
colleagues and have great fun while
contributing to the organization.
A listing of all committees is included in
this newsletter.
As we begin our new fiscal year, I want to
take a moment to thank Linda Ludwick for her
leadership, as HCAA's 2007-08 President.
Linda's commitment and enthusiasm for the
organization has set a new standard of
excellence.
Incoming President Debi Hardwick presents
outgoing Presdient Linda Ludwick with a
plaque in appreciation for her hard work
over the past year.
HCAA's Board of Directors dedicate countless
volunteer hours and I am extremely honored
to work with these very talented
individuals. HCAA's 2008-09 Infrastructure
and Initiatives, developed by the Board
during our strategic planning meeting is
posted on our web site
www.hcaa.org.
I couldn't conclude my first message without
a huge THANK YOU, for the many contributions
made by the 2008 TPA University Committee.
This year's conference "Executive Blueprint
for Operations Excellence - TPA best
practice for current and future leaders
within your organization " exceeded my
expectations. We hit another milestone with
195 registrants and I want to share some of
the comments that we have since received:
"HCAA delivers timely, relevant information
and resources and has become the 'go to' for
professional development for our
organization. They live their "value of
connection" brand."
"HCAA provides an excellent forum for
industry professionals to share ideas and
build relationships. The organization
strives to provide access to critical
industry information in an open, friendly
environment."
"A tremendous group of knowledgeable TPA
professionals seeking to meet the demands
and issues faced specific to the TPA
community came together to address the
current and future challenges to keep our
industry flourishing!"
"It was inspiring"
Click here to see photos from this
year's very successful conference!
Based on the feedback, we are ready to
launch the first of our webinar series.
Scott Primiano, President of Polestar
Performance Programs will continue his
training on "Transforming Service Teams Into
Productive Sales Teams" with four HCAA
hosted webinars geared to skill development
and performance improvement training. See
below for more information. |
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WEBINAR SERIES |
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Business Growth & Development: What Matters?
presented by Polestar Peformance Programs,
Inc.
HCAA is pleased to provide this new value
added benefit to our members. This webinar
series is designed specifically to provide
you with some unique tools, tips, strategies
and structure that will enhance your ability
to differentiate in a crowded marketplace.
The program will be facilitated by Scott
Primiano of Polestar Performance Programs.
Polestar is the premier provider of
performance consulting and training services
in the Insurance Industry and facilitated a
very popular session at our recent program
in San Francisco.
The program is delivered in four monthly
two-hour segments using the most advanced
and efficient web-broadcast methods
available and is FREE of charge to HCAA
members.
To register, send an email to
sharon@hcaa.org with the names of the
participants and the sessions you will be
attending.
Session I - Introduction: What Market Are
We In
(Review from TPA University)
Friday, September 26, 2008
2:00 p.m. Eastern / 11:00 a.m. Pacific
Navigating the Industry's pricing cycles -
causes, constraints, and lingering effects
of market combustion. A new strategy for a
new Insurance Era - converting client
relationships into value-driven
partnerships. Rising above the rest-
breaking through presumptions, stereotypes,
and conventional "wisdom" while rejuvenating
your entrepreneurial spirit.
Session II - Cross Selling, Account
Rounding,
and Referral Harvesting
Wednesday, October 15, 2008
2:00 p.m. Eastern / 11:00 a.m. Pacific
We have an obligation...Why cross-selling is
really cross-servicing.
Creating a sustainable, formalized, and
professional strategy to harvest
cross-selling and account rounding
opportunities.
Conducting midterm client assessments for
every line of business.
Client education initiatives that promote
partnership solutions.
Promoting cooperation and preventing
internal combustion...how to avoid
territorialism and prevent anxiety about
cross-selling initiatives.
Establishing accountabilities, incentives,
and commission sharing arrangements.
Building a network of affiliates and
comfortably leveraging your greatest asset -
your existing relationships.
Firmly establishing the referral harvesting
system as the primary method for
prospecting. Say goodbye to the cold
introduction.
Managing referrals professionally and
consistently.
Session III - Priority Management &
Personal Organization
Wednesday, November 12, 2008
2:00 p.m. Eastern / 11:00 a.m. Pacific
Focus on high payoff, high impact, business
building and proactive client service
activities that are unique, efficient, and
extremely effective. Improve
self-manageability, self-esteem, and
confidence in any environment and under any
conditions.
A proven system to stay on target and on
plan in spite of distractions,
interruptions, and setbacks.
Session IV - Channel Marketing - Gaining
Visibility and Viability
Wednesday, December 10, 2008
2:00 p.m. Eastern / 11:00 a.m.Pacific
Refreshing and sensible marketing strategies
that attract and retain desirable,
prequalified opportunities within target
markets.
Differentiating with integrity- creating,
conducting, evaluating, and responding to a
needs assessment. Earning client trust
rather than pitching a bid. Creating a
value proposition by designing a
comprehensive insurance program rather than
focusing on policies and price.
This series of webinars are FREE and
offered to HCAA Members Only. To register,
please email
sharon@hcaa.org with the names
of the participants and the sessions you
will attend. |
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GOVERNMENT AND REGULATORY AFFAIRS UPDATE
HCAA's newly formed Governmental and
Regulatory Affairs Committee (GRA) is
responsible for serving as a legislative and
regulatory watchdog for HCAA members and
communicating those legislative and
regulatory updates as needed to the
membership. This committee will also
identify and recommend to the HCAA Board
opportunities to support organizations that
have legislative and regulatory efforts
which support our industry.
Currently members of the GRA Committee
include Dolores Green, Chair, Foundation
Administrative Servicews, Inc; Adam Russo,
Phia Group; Steven Imber, Polsinelli Shalton
Flanigan Suelthaus PC; Matt Stephens,
Lawrence & Russell, LLP; and John Barlament,
Michael Best & Friedrich LLP.
If there is a topic of interest you would
like the GRA Committee to address in future
issues, please email HCAA at
jnolan@hcaa.org.
Department of Health & Human Services
releases guidance clarifying certain
requirements for Medicare secondary
payer reporting; other questions
remain unaddressed
By John Barlament, Esq. |
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On January 4, 2007, Congress enacted the
Medicare, Medicaid, and SCHIP Extension Act
of 2007 (the "Act"). The Act imposes
information gathering and reporting
requirements on insurers or third-party
administrators and, in the case of a
self-insured, self-administered group health
plan, a plan administrator or fiduciary (the
"Reporting Entities"). Reporting Entities
must compile and report to Health and Human
Services ("HHS") information related to
situations where the group health plan is
(or has been) primary to Medicare under the
Medicare Secondary Payer Act (the "MSP").
Medicare is generally a secondary payer to a
group health plan in various circumstances,
usually when an employee is 65 or older and
participates in an employee-sponsored health
plan. The Act appears to have been designed
to track and report these circumstances.
The Act does not address what information
must be disclosed to HHS. The Act is
effective January 1, 2009.
On August 1, 2008, HHS released guidance
which hints at - but does not clearly
address - the ultimate form the reporting
requirements will take. Although important
questions remain unanswered, this much is
clear:
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Reporting will be performed
electronically through a Center for
Medicare and Medicaid Services' ("CMS")
website. The website address is:
www.cms.hhs.gov/MandatoryInsRep/.
Reporting Entities will register through
the website. Thereafter, CMS will work
with the Reporting Entity to set up the
data reporting and response process.
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Reporting Entities must submit
information on a quarterly basis.
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CMS requests, but does not require, that
Reporting Entities retain MSP
information for ten years.
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The required (and optional) data that a
Reporting Entity must provide has been
listed in the guidance. It is unclear
whether HHS will expand this list. The
list includes 23 required items and six
optional items. For example, HHS
requires disclosure of a beneficiary's
name, social security number, date of
birth, gender, coverage type, coverage
effective date and termination date, the
policyholder's name and social security
number, the employer's size, its EIN
number and business address. TPAs may
have to perform a significant amount of
work to gather, record and report this
information.
The guidance leaves open several issues,
including the following:
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Is a group health plan required to
report MSP information for the fourth
calendar quarter of 2008 in January
2009, or is it merely obligated to begin
information collection in January 2009
for reporting in April 2009 (or some
later date)?
It is not clear. The Act provides that
HHS may require information where the
plan is or has been primary to MSP. HHS
believes that Reporting Entities are
already collecting this information and
that the burden to comply is relatively
small. HHS has not provided guidance
regarding how far back a Reporting
Entity must look.
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Will reporting be required at the
beginning or the end of a calendar
quarter?
The HHS guidance is silent as to the
reporting deadline. HHS promises
further information will be
forthcoming. However, it is clear that
there will be a date certain and that a
Reporting Entity's failure to submit a
report to HHS will result in a penalty
of $1,000 for each day of
non-compliance.
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What plans are subject to the reporting
requirements?
The Act has a broad definition of
"health plan" that appears to include a
major medical plan, dental plan, vision
plan and health reimbursement
arrangement ("HRA"). It is possible,
but less certain, whether the rules
apply to a health flexible spending
account ("FSA") or health savings
account ("HSA").
Reporting Entities should consider
identifying individuals who are eligible for
Medicare coverage and plans that are subject
to the MSP rules. In addition, Reporting
Entities may wish to start reviewing the
types of required data to compile once the
HHS formalizes its requirements. Reporting
Entities should refrain from destroying
records that aid reporting until HHS
provides guidance regarding how far back it
will require reports.
John Barlament, Esquire is an attorney at
Michael Best & Friedrich LLP based in
Milwaukee, WI. Mr. Barlament can be
contacted at
JLBarlament@michaelbest.com or (414)
225-2793. The contents of this document are
not deemed to be legal advice. Specific
facts and circumstances should be reviewed
and analyzed by your in-house legal counsel,
as well as any individual self-funded
welfare benefit plan and its legal counsel,
in light of specific facts, circumstances,
SPDs, subrogation, reimbursement and/or
set-off provisions and specific state and
federal laws and regulations. |
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The Shank Case
By Adam Russo, Esq. |
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As many of you probably know, in early
April, Wal-Mart waived its subrogation
rights in the well publicized Shank case.
While reducing or waiving a lien on a case
by case basis is certainly not unusual,
doing so now that this case has attracted so
much attention may hurt Plan rights to
subrogation in future cases. Hopefully,
this will not set an unofficial precedent
whereby every patient with a sad story
publicly contests the Plan's rights to
reimbursement. If it does, the costs of
providing employee benefit plans will surely
skyrocket. In the end, it is the employees
who will pay when their contributions need
to increase or the Plan is dissolved when
costs become too high for employers to bear.
For those of you who don't know, Ms. Shank
was severely injured in a car accident. Her
substantial medical expenses were paid by
Wal-Mart's self-funded benefit plan. In the
meantime, Ms. Shank's family sued the
insurance carrier of the truck that collided
with her. They settled their claim for
$700,000 and Wal-Mart sought to enforce
their Plan Document's subrogation
provision. Both the district and circuit
courts enforced Wal-Mart's right to recovery
and the Supreme Court refused to hear an
appeal by the Shanks, implying their
concurrence to the prior decisions.
In November 2007, The Wall Street Journal,
in an extremely anti-Wal-Mart tone,
published an article discussing how Wal-Mart
sued to recover every penny it paid leaving
Ms. Shank brain damaged and penniless. The
article never discussed how the Plan is
substantially funded by the employees of
Wal-Mart, not Wal-Mart itself, such that by
allowing the Shanks to keep the money would
amount to less for other employees' health
claims and that the money recovered is
returned to the employee benefits plan and
not Wal-Mart.
A few months later, CNN picked up the story
and also took an anti-Wal-Mart approach.
Unfortunately, they failed to address the
facts. Thousands of angry emails, blogs and
letters hit the media bashing Wal-Mart and
its greed. While this is a sad story and it
is proper to feel bad for Ms. Shank, if
benefit plans were to ignore the terms of
their plans every time patients had a "sad
story" there would be no money left to pay
claims. How often will there be serious
medical expenses involving a major accident
with a happy result? In addition, CNN and
the media utterly ignored the substantial
attorney's fees involved since the Shank's
attorney took more of the settlement
proceeds than Wal-Mart sought to recoup.
While it is clear that Wal-Mart could have
enforced its rights in a more politically
correct manner, the media has certainly cast
subrogation in an unnecessarily negative
light. As I have stated many times before,
it is important that plans pick their
battles carefully when subrogation rights
are concerned. One bad case with bad facts
can turn the tide against us if we aren't
more careful.
Adam V. Russo, Esquire is co-founder of
The Phia Group LLC., a claims recovery
subrogation company, based in Braintree, MA.
Mr. Russo can be contacted at
arusso@phiagroup.com
or 781-535-5678.
The contents of this document are not deemed
to be legal advice. Specific facts and
circumstances should be reviewed and
analyzed by your in-house legal counsel, as
well as any individual self-funded welfare
benefit plan and its legal counsel, in light
of specific facts, circumstances, SPDs,
subrogation, reimbursement and/or set-off
provisions and specific state and federal
laws and regulations. |
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NewsByte
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INETICO, Inc.
and its care management company INETICARE
have created a new and
exclusive MGU/REINSURER gateway into
INETIPASS, their electronic care management
system. Through the new transparent gateway
in the INETIPASS website portal, MGU's and
Reinsurers will receive many benefits
including 27/7 log-in access, the ability to
view information by payor and group, the
ability to download medical records, case
management nurse notes, status reports and
much more. For more information, visit
www.inetico.com
INETICO, Inc. announced today that
its INETICARE Care Management program has
been awarded Health Utilization Management
Accreditation from URAC, a Washington,
DC-based health care accrediting
organization that establishes quality
standards for the health care industry. By
receiving the Health Utilization Management
Accreditation, INETICO, Inc. is recognized
as an organization that utilizes only
appropriately trained and qualified clinical
personnel to conduct and oversee the
utilization review process, that has a
reasonable and timely appeals process in
place, and that medical decisions are based
on valid clinical criteria.
Medical Excess LLC, a member company
of AIG, has announced that it now has
arrangements with 45 Third Party
Administrators across the nation that
distribute its fully insured Organ
Transplant Program to qualifying self-funded
groups. Through these relationships, Medical
Excess has issued transplant policies to
nearly 1,000 groups since the program began
in 2004. Currently, there are approximately
400,000 participants covered under the
program.
WorldDoc, Inc. and D2Hawkeye, Inc.
announced a strategic partnership to
develop an enhanced consumer care gap
identification system. D2Hawkeye's wide
range of clinical rules to predict
individual and aggregate risk within a
population will be integrated with
WorldDoc's consumer care management systems.
The result will be earlier identification of
medical care gaps for individuals with
access to WorldDoc's systems. Healthcare
consumers will be further empowered to make
better personal health decisions, leading to
improved health outcomes and cost control. |
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Standard Stop-Loss
Employer Disclosure Form |
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As reported in previous issues of HCAA
Reports, the Self Insurance Institute of
America (SIIA) and the Society of
Professional Benefit Administrators (SPBA)
met to develop a system to "standardize" the
disclosure reporting process, with the
objective that all insurers would come to
accept the reporting system/form as an
industry standard. As a result, they have
endorsed a standardized stop-loss disclosure
form, which also includes ICD-9 codes. The
documents are intended to help facilitate
the sharing of health data information
between self-insured entities/TPAs and
stop-loss insurers/MGUs for the purpose of
medical stop-loss underwriting.
HCAA Reports will continue running a
recurring notice in each issue of the Stop
Loss Carriers and MGUs that have adopted the
Standardized Form. If your company has
adopted the form, please contact Jaime Nolan
at
jnolan@hcaa.org
AIG Medical Excess
Azeros Healthcare (MGU) on behalf of
London Life Reinsurance Company
BEST Re on behalf of US FIRE & BEST
LIFE
BP Inc. (MGU) on behalf of
Combined Insurance - Supplemental Insurance
Cairnstone Re
The Hartford
HCC Life
HMA MGU, LLC (MGU)
Independence Holding Company (Standard
Security Life Insurance Company of New York,
Madison National Life and
Independence American Insurance Company)
Intermediary Insurance Services, Inc. (IISI),
MGU on behalf of
QBE Insurance Company and
American National Life Insurance Company of
Texas
Medical Risk Managers (MGU)
Mid Atlantic Underwriters, Inc., (MGU)
on behalf of
ACE American Insurance Company
National Benefit Resources (MGU) on
behalf of
UnitedHealth Group insurance companies
J. Allan Hall & Associates, Inc. (MGU)
on behalf of their underwriting facility,
Lloyd's of London
R. E. Moulton, Inc. /
American United Life Insurance Company (OneAmerica
Companies)
Spectrum Underwriters (MGU)
RMTS, LLC (MGU) on behalf of their
carriers
Nationwide Life Insurance Company,
Gerber Life Insurance Company, and
Trustmark Insurance Company (as filed)
Stop Loss Concepts, Inc., (MGU) on
behalf of their carriers,
Gerber Life Insurance Company and
QBE Insurance Company
Swiss Re Commercial Insurance
Zurich North America |
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Welcome New Members! |
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Louis Lapiana, Executive Vice President
US Health and Life Insurance Company /
Automated Benefit Services, Inc.
8220 Irving
Sterling Heights, MI 48312
PH: 586.693.4845
FX: 586.693.4835
llapiana@ushealthandlife.com
www.ushealthandlife.com
www.abs-tpa.com
Type: TPA
Kathy Enochs, COO
Group & Pension Administrators, Inc.
12770 Merit Drive, 2nd Floor
Dallas, TX 75251
PH: 972.744.2530
FX: 972.744.2410
kathye@gpatpa.com
www.gpatpa.com
Type: TPA
Camile Drew, VP Sales & Marketing
P5 Health Plan Solutions
2455 East Parleys Way, Suite 300
Salt Lake City, UT 84109
PH: 801.474.2555
FX: 801.474.2522
cdrew@p5health.com
www.p5health.com
Type: TPA
Steve Nichols, Managing Director
Medtral New Zealand
PO Box 99-894
Newmarket 1149 Auckland
New Zealand
PH: +649.623.6588
steve.nichols@medtral.com
www.medtral.com
Type: Medical Travel
Joy Beth Fissette, Manager Account
Development
Coalition America, Inc.
Two Concourse Parkway, Suite 300
Atlanta, GA 30328
PH: 404.459.7201
FX: 404.250.3962
joybeth@coalitionamerica.com
www.CoalitionAmerica.com
Type: Other: Cost containment
Arnold M. Katz, President
Brokerage Concepts, Inc.
1021 West 8th Ave.
King Of Prussia, PA 19406
PH: 610.491.4802
FX: 610.962.6901
Arnold.katz@bcitpa.com
www.bcitpa.com
Type: TPA
Melissa Anderson, Director of Operations
New World Administrators, Inc.
PO Box 948
Fresno, CA 93755
PH: 559.226.4021
FX: 323.395.5720
melissa@newlifeagency.com
www.newworldadministrators.com
Type: TPA
Don Fitzgibbons, Vice President
Interactive Health Solutions
3800 North Wilke Road, Suite 155
Arlington Heights, IL 60004-1266
PH: 847.922.9707
d.fitzgibbons@interactivehs.com
www.interactivehs.com
Type: Other: Population Health Management
Rick Donatini, VP-Western Region
Consumer Health Technologies
23411 Aliso Viejo Pkwy, Ste K209
Aliso Viejo, CA 92656
PH: 310.259.2439
Rick.donatini@consumerhealthtech.com
Type: Software
Steve Imber, Partner
Polsinelli Shalton Flanigan Suelthaus PC
6201 College Blvd, Ste 500
Overland Park, KS 66211
PH: 913.234.9469
FX: 913.451.6205
simber@polsinelli.com
Type: Legal
Andrew Butler, President
Butler Benefit Service, Inc.
PO Box 3310
Davenport, IA 52808-3310
PH: 563.327.2200
FX: 563.327.2260
ajbutler@butlerins.com
Type: TPA, not carrier owned
CORRECTION NOTICE:
In the previous issue of HCAA Reports, we
welcomed new member The SandsTech Group.
Unfortunately the wrong contact information
was published. Following is the correct
information. Our apologies for the
misprint!
Ken Meyer, Vice President of Sales
The SandsTech Group
1385 Kemper Meadow Drive
Cincinnati, Ohio 45240
kmeyer@sandstechgroup.com
513-504-4333 Cell
513-772-8866 x3225 Office
For information about membership, call
888-637-1605 or email
HCAAinfo@HCAA.org
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Join a Committee |
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Looking for ways to get more involved in the
association? Join a committee! HCAA's
success depends on the hard working
volunteers who keep us moving forward and
bring new ideas to the table. The following
information highlights the committees that
are currently accepting new members. If you
are interested, email
jnolan@hcaa.org
BENCHMARKING COMMITTEE
This committee is responsible for the
implementation of the annual benchmarking
survey. Duties include securing and working
with selected vendor, reviewing and revising
survey content, providing feedback for
continuous improvement, and presenting
results at TPA University.
EDUCATION COMMITTEE
This committee is responsible for the
following:
i. Development and management of the
Certified Self-Funding Specialist
Certification (CSFS) certification program.
ii. Development of an Employer Education
program to include HR, CE, CLE, CPA credits
iii. Application of Continuing Education
credits for HCAA conferences
iv. Development of additional education
opportunities for members (e.g. webinars,
etc.)
EXECUTIVE FORUM COMMITTEE
This committee is responsible for creating
the theme of the conference, identifying
topics and speakers, and approving
presentation content before publishing. The
committee will support HCAA staff as needed
in planning of logistics.
GOVERNMENT & REGULATORY AFFAIRS COMMITTEE
This committee is responsible for serving as
a legislative watchdog for HCAA members,
communicating legislative updates as needed
to the membership. This committee shall
also identify and recommend to the Board
opportunities to support organizations that
have legislative efforts which support our
industry.
MEMBERSHIP COMMITTEE
This committee is responsible to assist with
the recruitment and retention of HCAA
members. Duties include evaluating member
benefits, making recommendations for change
and/or new benefits as opportunities arise,
and establishing and implementing a
memberhsip campaign.
PUBLIC RELATIONS COMMITTEE
This committee is responsible for overseeing
and making recommendations for change to the
HCAA website and the newsletter. The
committee is also responsible for the
development and implementation of a plan to
market HCAA and the TPA industry.
SPONSORSHIP COMMITTEE
This committee is responsible for evaluating
the annual sponsorship campaign and making
recommendations for benefits to the Board,
as needed. This committee will also assist
in finding and securing sponsors for annual
corporate sponsorships and the individual
conference sponsorships.
TPA UNIVERSITY COMMITTEE
This committee is responsible for creating
the theme of the conference, identifying
topics and speakers, and approving
presentation content before publishing. The
committee will support HCAA staff as needed
in planning of logistics.
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SAVE THESE DATES! |
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2009 Annual Executive Forum
February 3-5, 2009
The Wynn, Las Vegas
2009 TPA University
July 15-17, 2009
Disneyland Grand Californian Hotel, Anaheim,
CA |
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HCAA Members
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A&I Benefit Plan
Administrators, Inc.
Acclamation Systems, Inc.
Advantek Benefit Administrators
AIG/Medical Excess
Allegiance
Benefit Plan Management, Inc.
Alliance Underwriters
AllMed
Healthcare Management
AmeriBen/IEC
Group
American
Health Holding, Inc.
Arizona
Foundation for Medical Care
Arrowhead
Administrators
ASR Health
Benefits
Benefit Informatics, Inc.
Benefit
Management Administrators
Ben-E-Lect
Brokerage Concepts, Inc.
Butler Benefit Service, Inc.
Cairnstone Inc.
Capitol
Administrators
CBA Administrators
CDS
Group Health
Coalition America, Inc.
Coastal
TPA, Inc.
Community
Health Group
Consumer Health Technologies
Core V Solutions
Coresource, Inc.
CVS
Caremark
DataMetrix
Delta Health Systems
Dentafits-RxReins
Devon Health
Services
EBA&M
Employee
Benefit Management Services, Inc.
EnCore
System Professionals
Envision Rx
Express Scripts, Inc.
First Administrators
First Choice Health
First
Choice Health Network
First Dental Health
First Recovery Group
FirsTier GA
Foundation
Administrative Services, Inc.
Gilsbar, Inc.
Global Claim Resources
Group & Pension Administrators, Inc.
HBS
Insurance Services
HCC
Life Insurance Company
Health
Future LLC
Health Services
Benefit Administrators, Inc.
Healthaxis,
Inc.
HealthCare
Solutions Group Inc.
HealthComp Administrators
Health Edge Administrators
HealthFirst TPA
HealthMedia,
Inc.
Healthplace America
HealthRisk
Resource Group Inc.
Healthx, Inc.
Hines
and Associates
HM Insurance
Group
Humboldt-Del
Norte Fnd. For Medical Care
INETICO,
Inc.
Ingenix
Insurance Management Services
Intergrity
Administrators, Inc.
Interactive
Health Solutions
Interface EAP
Intermediary
Insurance Services, Inc.
Interplan
Health Group
IOA
RE
ISU -
International Specialty Underwriters
Keenan
& Associates
Lawrence & Russell, LLP
Maxor National
Pharmacy Services, LLC
Medco Health
Solutions
Medical
Eye Services, Inc.
MedImpact
HealthCare Systems, Inc.
Medtral New Zealand
Michael Best & Friedrich LLP
MMSI,
Inc.
Mountain
States Administrative Services
Munich
Re HealthCare
Mutual
Assurance Administrators
Mutual
of Omaha
National CooperativeRx
New World Administrators, Inc.
NorthWind, LLC
NuFACTOR
Specialty Pharmacy Services
OneSource
StopLoss Insurance Marketing
Orange
County Fnd for Medical Care
P5 Health Plan Solutions
Partners Rx
Management LLC
PCG
Software, Inc.
Pequot
Plus Health Benefit Services
Performance
Health Technology, LTD
Pinnacle
Claims Management, Inc.
Polsinelli
Shalton Flanigan Suelthaus PC
Preferred
Medical Claim Solutions
Premier
Healthcare Exchange
Professional
Benefit Administrators, Inc.
Professional
Insurance Consultants, Inc.
QVI
Risk Solutions Inc.
R.
E. Moulton, Inc.
Red Card Systems
RESTAT, LLC
RMTS, LLC
RolloverSystems, Inc.
Self-Funding Actuarial Services, Inc.
SOCRATES,
INC.
Southwest
Service Administrators, Inc.
StarLine
Group
Summit
Management Services Inc.
SunGard,
iWORKS GBAS
Swiss
Re
Symetra Life Insurance Company
TC3 Health, Inc.
The Lungen Group
The Phia Group,
LLC
The Principal Financial Group
The SandsTech
Group, Inc.
The Sentinel Group
The TPAA
Total
Administrative Services Corp.
Tri-County
Schools Insurance Group
TRU
Services, LLC
U.
A. Local #447 Pipe Trades Trust Funds
United
Administrative Services
United
Medical Alliance
Universal American
Universal Health Network
US Health and Life Insurance
Company/Automated Benefit Services, Inc.
USBenefits
Insurance Services, LLC
WellDyneRx
William
J. Sutton & Co. Ltd.
WorldDoc,
Inc.
Zurich North America
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HCAA Officers
President:
Debi Hardwick
Coastal TPA, Inc.
Vice President
Todd Archer
Mutual Assurance Administrators,
Inc.
Treasurer
Jean Sukovez
United Administrative Services
Secretary
Rayne Niehaus
CDS Group Health
Directors
Carol Berry
Consultant
Dolores Green
Foundation Administrative Services,
Inc.
Carolyn Jarschke
QVI Risk Solutions, Inc.
Kevin Larson
Employee Benefit Management
Services, Inc.
Linda Ludwick
Mountain States Administrative
Services
Thomas Partlow
Delta Health Systems
Walter Pregizer
Keenan & Associates
David Reynolds
Capitol Administrators
Nancy Young, RHU
Zurich North America
Executive Director
Jaime Nolan, CAE
IntrinXec Management Inc.
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