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|2015 TPA University Speakers|
Opening Keynote - Michael Hoffman
Being #1 On Purpose - How to be a Catalyst for the Winds of Opportunity
Michael Hoffman is President of Igniting Performance. A Dallas based company that specializes in the skills of sales, customer loyalty and leader-ship. Over the last 20 years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad.
Gerry’s background is in aeronautics – and medicine. He earned an aeronautical degree and a commercial pilot’s license from the University of North Dakota. Then he earned his second degree – his Doctorate of Medicine – at the University of Texas in San Antonio. Before GrowthWorks, he spent five years at the Calhoun Beach Club, where he first ran the health fitness center and later was the General Manager for the entire facility, leading a team or more than 200 employees.
Brian’s background is in journalism. He has worked for newspapers, magazines, in
Keynote - Nancy Friedman of Telephone Doctor Customer Service
How to Excel in the Winds of Change
Nancy Friedman is the Telephone Doctor, and one of America’s most sought after experts on sales, customer service and communication skills. She has appeared on programs with Colin Powell, Lou Holtz, Bill Walsh, Pete Rose, Bobby Knight, Tom Peters and Ken Blanchard, among many other prominent speakers. Her message reaches across all industries and touches all job titles.
Session - Bobby Ahrens, Director of Partner Solutions, Soluta Health
What We've Got Here, Is a Failure to Adjudicate! An Operational Discussion on the Processing of PBM Claims
Starting in the TPA business in 1987 in Austin as Director and Information Officer was responsible all technology aspects of the TPA applications, telecommunications and security systems for a New York Life TPA.
Disaster Recovery Planning: Security Breach
I have been with PBA since 1989 and have developed my knowledge of various computer systems to create as much customer friendly automation as possible.
Session - Josh Sears, JD of Freestone Corporate Law
Bulldoggin' Beats Bull Ridin': Wrestling with ERISA's Legal Challenges & the Plans it Protects
Josh Sears is founder of Freestone Corporate Law, Chtd., based in Boise, Idaho. Josh’s expertise includes ERISA, COBRA, HIPAA, and the Patient Protection and Affordable Care Act. This expertise, and his enthusiasm for making the law accessible, has afforded Josh the opportunity to be a regular speaker for clients, industry and government groups, and community organizations on a variety of employee benefit and human resource topics. Josh is licensed to practice in Idaho and Oregon.
Linda Myrick is a Certified Professional Coder. She has lived in Phoenix Arizona since 1970. Linda works at United Claim Solutions as the Director of Claims. In her role Linda manages the department responsible for reviewing all claims with potential for edits. Linda also provides all HIPAA Compliance training as well as information on all coding and editing changes for UCS staff. Linda spends her free time volunteering with the Local AAPC Chapters by maintaining an office (i.e. 2014 President, 2013 Treasurer) and speaking at education seminars, as well as proctoring exams for future CPC professionals.
Common Causes of HIPAA Disclosures and Lessons Learned
Tim serves as Corporate Counsel with AmeriBen in Boise, Idaho. Prior to joining AmeriBen Tim spent many years in private practice in the Boise area, preceded by positions with the Boise City Attorney’s Office and the Idaho Industrial Commission. Tim heads up AmeriBen’s legal and compliance efforts as well as overseeing AmeriBen’s Plan Document Department. Tim is also AmeriBen’s HIPAA Privacy Officer.
Session - Trina Rich and Jeanne Noe of htms, an Emdeon company
Managing projects in our changing, fast-paced, world
Trina Rich, a Senior Manager with HTMS, has over twenty (20) years’ experience in the healthcare industry. She is a results-oriented professional with proven skills in project management, system implementations, quality assurance, change control, training, and business process alignment. Ms. Rich has served as a Program Manager over multiple core system replacement implementations and as a Project Manager over various scales of projects. She is a certified Project Management Professional through the Project Management Institute.
Jeanne Noe, a Consulting Director with HTMS, has more than twenty-five (25) years of experience in the healthcare industry, with extensive project management and leadership experience with managed service organizations, insurance companies and third party administrators. Ms. Noe’s areas of expertise include program and project management, operations management (Call Center, Claims, and Enrollment), business systems implementations, process improvement and re-engineering efforts, and account/product installation. She is a certified Project Management Professional through the Project Management Institute.