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Subject Matter Connectors


During our Strategic Planning process our Board discussed the need to identify and to make known the vast expertise in the HCAA membership.  Consistent with HCAA's focus on the "Value of Connection", these experts, known as Subject Matter Connectors, are available to engage with HCAA members to help with specific questions or to provide suggestions when a member requires direction, based on topics inherent to third party administrators and benefit administrative services.

Subject Matter Connector Leads, which consist of members of the HCAA Board of Directors, have built connector teams through the identification of individual HCAA members that have extensive experience and knowledge.  The Leads will direct members to Affiliate or TPA resources within the HCAA membership that can provide more extensive expertise.  This program is designed to give guidance and suggestions, but not to replace expert counsel.  If you would like to be "Connected" to one of our leads or become a Subject Matter Connector, please contact


 TOPIC                                                                                             CONNECTOR

 Account Management
 Finance & Accounting  KIRTI MUTATKAR/       JOSH AYERS
 Marketing/Business Development/Sales  STEVE RASNICK
 Information Systems & Technology  TOM CARDWELL
 Stop Loss/Risk Transfer/Captives  NANCY YOUNG
 Human Resources/Labor/Training  TIM CALLENDER
 Operations: Claims/Stop Loss Reimb/Eligibility/ Call Center/    PPO/Network Mgmt/Provider Relations  LAREA ALBERT/    CAROLYN  JARSCHKE 
 Pharmacy Benefit Management  JIM FARLEY
 Internal Audit/Quality Assurance/SSAE16  JOSH AYERS
 Care Mgmt/Pop Health Mgmt/Precert/UM/Large Case  Mgmt/Disease  Mgmt/Wellness/Health Risk Mgmt/Behavioral Health/EAP   NANCY YOUNG
 Member Communications/Education/Engagement/Decision  Support/Transparency Tools/Social Media  MATT BURGHARDT



5353 Wayzata Blvd. Suite 350
Minneapolis, MN 55416

Phone: 888.637.1605
Fax: 952.252.8096

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