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Optimizing Member Experience and Efficiency with AI

 

Title: Optimizing Member Experience and Efficiency with AI: Innovative Strategies for TPAs in Cost Containment and Plan Performance

Speakers:  Guy Benjamin, CEO & Co-found, Healthee and Tracy Berwick, Senior Director of TPA Partnerships, Healthee

Join Healthee's Guy Benjamin and Tracy Berwick for a webinar, uniquely designed for Third-Party Administrators, that will explore how TPAs can leverage the power of artificial intelligence (AI) to revolutionize their service offerings and optimize plan performance.

Attendees will discover how AI can enhance the member experience through personalized, transparent, and efficient interactions that significantly reduce operational costs through streamlined processes. Benjamin and Berwick will delve into practical strategies for integrating AI into your operations to minimize common challenges like excessive call volumes and overwhelming Open Enrollment queries.

The webinar will conclude with a Q&A Session 

Speakers

        

Guy Benjamin, CEO & Co-found, Healthee

Guy Benjamin is a renowned speaker and entrepreneur, blending a rich background in military, academics, and business. His career began as an F16 Fighter Pilot, followed by an academic pursuit in Information Technologies. Transitioning to the business world, Guy honed his skills at Yale School of Management and subsequently at McKinsey & Co. as an Associate Partner, specializing in Digital and Analytics. His entrepreneurial journey culminated in co-founding Healthee, a venture dedicated to revolutionizing healthcare by empowering individuals to manage their health benefits and lead healthier lives, marrying his diverse experiences in a quest to transform complex systems into accessible solutions.

     

Tracy Berwick, Senior Director of TPA Partnerships, Healthee

Tracy Berwick is an accomplished executive and leader, bringing over three decades of experience in the healthcare industry. She is a proud Texan who cherishes her family, travel, and interior design. In previous roles as the COO, CEO, and Co-founder of various healthcare organizations, she has helped TPAs, carriers, captives, and healthcare-sharing ministries deliver benefits excellence. Tracy joins Healthee as the Senior Director of TPA Partnerships where she'll foster meaningful collaborations across organizations.

Sponsored By:



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